Orders are prepared within 1 to 2 business days. Once dispatched, delivery takes 5 to 10 business days.

You will get a tracking number by email as soon as it leaves us. Tracking can take 24 to 72 hours to show its first update, so a number that has not moved yet does not mean your parcel has not shipped.

If you have not received a confirmation or a tracking email, check your spam folder first, then write to us. And if your order passes 15 business days from dispatch, write to us and we will either send it again or refund you in full. Your choice, not ours.

Go by your waist measurement, not your usual clothing size. After a pregnancy the two often stop matching, and that is exactly who this is made for.

Measure around the narrowest part of your torso, a couple of inches above your belly button, keeping the tape level. If you are postpartum, measure above the fullest part of your belly, not across it.

If you land between two sizes, take the bigger one. This brief is built to hold, not to squeeze, and sizing down is exactly what makes shapewear roll.

Still not sure? Write to us with your waist and hip measurements and we will tell you which size to take. Most size questions are solved in one email.

Yes, and you do not pay for it.

If your order has not shipped yet, write to us straight away with your order number and the size you need, and we will change it before it leaves.

If it has already shipped, we send the right size out at our cost. You do not wait for a return to arrive first and you do not place a second order.

If your order has not shipped, yes. Write to us as quickly as you can with your order number and the full new address, including any apartment or unit number.

Once a parcel has left us the address is fixed. If it comes back to us because the address was incomplete, we will contact you to arrange a reshipment.

You have 90 days from the day your order is delivered, and return shipping is on us. We email you a prepaid label once you write to us.

Because these are undergarments, we can only accept items that are unworn and unwashed, with the hygienic liner still in place and in their original packaging. This is standard for intimate apparel and it is why we are strict about it.

Please write to us before sending anything back. Parcels returned without a request cannot be matched to your order.

Once your return arrives and has been checked, the refund goes back to your original payment method within 5 business days. Depending on your bank it can take a further 3 to 10 business days to appear on your statement.

If it has not shipped yet, yes, and we refund you in full. Write to us as soon as you can and we will confirm the same day.

Once it has shipped it cannot be cancelled, but you can still send it back under the 90-day policy above.

Write to us within 14 days of delivery with your order number and a photo. We replace it or refund you in full, including any shipping, and you do not need to send anything back unless we ask.

That includes anything that should have been in the box and was not.

Most women start around 2 weeks after a vaginal birth and around 6 weeks after a c-section, once they have been cleared.

It is soft and seamless with no hard boning, and the waist sits above a c-section scar rather than across it.

If you are recovering from surgery, or you have a prolapse, a hernia or any other condition affecting your abdomen, speak to your doctor or midwife first. Our briefs are garments, not medical devices, and the person who knows your body is them, not us.

We ship to the United States, the United Kingdom, Canada and Australia.

Shipping is calculated at checkout and you see the exact amount before you pay. For orders to the UK, Canada and Australia, any customs duties or import taxes are the responsibility of the recipient.